Payment and Deposit Policy

 

non-refundable deposit of 50% of the total price of the product (excluding shipping and fees) is required before work on product will commence.

 

 

Shipping Policy

 

Worldwide shipping is available. All products are carefully inspected, professionally packaged and fully insured. Shipping time is determined between Archistrial and you on an individual basis. Because each product is a custom, one-of-a-kind, handmade creation shipping time is subject to change based on production.

All items are FOB shipping point.   Special Rod(s) using difficult to get Material(s) may delay ship time.

 

 

Return Policy

 

Please contact ARCHISTRIAL  before returning any items at archistrial@gmail.com.

 

Because all Archistrial Rod products are one-of-a-kind, custom, handmade pieces, and no two are ever exactly the same, there may be times when the product received is not exactly as expected. For this reason, our products have a 3-day inspection period effective immediately upon delivery. You must email  Archistrial (archistrial@gmail.com) during the 3-day inspection period if you are not satisfied with the product, to determine eligibility for return or exchange (minus the price of shipping & handling) and to receive shipping instructions prior to making a return. We reserve the right to charge a 10% restocking fee if a customer makes repeated returns.

 

Products not eligible for return of any kind are those bearing any form of distinguishing customization that would cause the product to not be resalable. The decision of what customizations are resalable is at the sole discretion of Archistrial.

 

Please contact Archistrial before returning any items at archistrial@gmail.com. All products may only be returned if they are in the original packaging, unused, and in resalable condition. Product cannot show any damage, wear or use or the product will not be accepted or credited for return or exchange. Additionally, Rod(s) must not have been used  must not have been fished or they will not be accepted or credited for return or exchange.

 

Any returned products must include all original components and packaging in original, resalable condition. Please ensure the item is securely wrapped and padded and is fully insured for your own protection. All returns must be received within 1 weeks of the date provided within the return instructions. Please also include your packing slip and reason for return.

 

Items found to be damaged upon return will not be accepted or eligible for credit, return or exchange. Any item returned to Archistrial without first emailing archistrial@gmail.com during the 3-day inspection period and receiving shipping instructions from Archistrial will be subject to a 10% restocking fee.

 

 

Warranties, Disclaimers and Limitations of Liability

 

Archistrial Products strives to provide the very best product possible to each and every customer. All products made by Archistrial are one-of-a-kind, custom, handmade pieces. This means they are sold “as-is” and “with all faults”. You bear the risk of using it. Archistrial provides no representations, guarantees, warranties of any kind or conditions to the products offered for sale or to the potential refunds, either expressed or implied. To the fullest extent permitted by applicable law, we exclude, without limitation, warranties or implied warranties of merchantability, fitness for a particular purpose, non-infringement, satisfactory quality and workmanlike manner.

 

To the extent permitted by law, any claim or cause of action arising out of or related to this Site or these Terms must be brought within one year. The one-year period begins on the date when the claim or cause of action could first be filed. If it is not filed, then that claim or cause of action is permanently barred. This applies to you, your successors, personal representatives, estate, spouse and anyone who can file a claim on your behalf.

 

 

 

Changes

 

Archistrial reserves the right, at its sole discretion, to change, modify, add, remove or update any portion of these terms and conditions of use, in whole or in part, at any time. Changes in these terms and conditions will be effective when posted. You agree to review these terms and conditions periodically to be aware of any changes. Your continued use of the Site after any changes to these terms and conditions are posted constitutes acceptance of those changes.